Announced
05/12/202419 days ago
Job Status
Full Time
Job Type
Employee
Job Title
Front Office SupervisorWork At
Kantipur Management Pvt Ltd
Job Presentation
Job Location: Matatirtha, Kathmandu
Job Overview: We are looking for a guest-focused and organized Front Office Supervisor to lead the front office operations at our resort. The ideal candidate will ensure excellent guest experiences by efficiently managing check-ins and check-outs and addressing guest queries.
Key Skills:
Why Join Us?
Job Overview: We are looking for a guest-focused and organized Front Office Supervisor to lead the front office operations at our resort. The ideal candidate will ensure excellent guest experiences by efficiently managing check-ins and check-outs and addressing guest queries.
Key Skills:
- Excellent communication and interpersonal skills.
- Proficiency in hotel management software and office applications.
- Strong problem-solving and decision-making abilities.
Why Join Us?
- Competitive salary (negotiable for deserving candidates).
- Great opportunities to grow in the hospitality industry.
Requirements
- Oversee daily operations of the front desk, including staff scheduling and task delegation.
- Ensure smooth check-in and check-out processes for all guests.
- Handle guest inquiries, complaints, and special requests professionally and promptly.
- Train and mentor front desk staff to provide exceptional customer service.
- Coordinate with other departments to fulfill guest requirements.
- Maintain accurate records of bookings, payments, and guest feedback.
- Prepare regular reports on front-office activities and performance metrics.
