Job Title
Medical ReceptionistWork At
Kantipur Management Pvt Ltd
Job Presentation
Job Location: Jamal
Job Responsibilities: The Medical Receptionist will be the first point of contact for all patients and visitors. This role requires exceptional communication skills, organizational abilities, and basic medical knowledge to provide a seamless patient experience.
Key Skills:
Benefits
Job Responsibilities: The Medical Receptionist will be the first point of contact for all patients and visitors. This role requires exceptional communication skills, organizational abilities, and basic medical knowledge to provide a seamless patient experience.
Key Skills:
- Basic Medical Knowledge : Familiarity with medical terminology, procedures, and billing processes.
- Communication Skills : Exceptional verbal and written communication abilities for effective patient interaction.
- Technical Proficiency : Skilled in clinic management software, accounting tools, and MS Office applications.
- Organizational Abilities : Strong multitasking, time management, and problem-solving capabilities.
- Professional Demeanor : Friendly, empathetic, and approachable while maintaining professionalism.
- Industry Insight : Knowledge of health and wellness is a valuable advantage.
- Additional Credentials : Certification or training in healthcare administration is preferred.
Benefits
- Food Allowance: Provided
- Additional Benefits: Festivals Bonus, Fooding
Requirements
- <p><strong>Patient Interaction & Communication</strong></p><ul><li>Greet and assist patients and visitors, ensuring a welcoming and professional experience.
- Answer calls, screen inquiries, and provide accurate information on services and appointments.
- Handle patient concerns empathetically and guide them effectively.
- Collect, verify, and maintain patient information confidentially, including health and insurance details.
- <p><strong>Appointment Management</strong></p><ul><li>Schedule, confirm, and update patient appointments seamlessly.
- Ensure accurate coordination of the daily appointment calendar.
- Communicate promptly with patients about changes or cancellations.
- <p><strong>Administrative Support</strong></p><ul><li>Manage mail, deliveries, and daily clinic correspondence.
- Maintain patient records, invoices, and receipts with precision.
- Update and manage the patient database, adhering to confidentiality standards.
- <p><strong>Medical Coordination</strong></p><ul><li>Liaise between patients, medical staff, and administrative teams.
- Assist patients with treatment guidance, medication details, and post-treatment care instructions.
- Monitor and coordinate the inventory of medical supplies.
- <p><strong>Reporting & Documentation</strong></p><ul><li>Maintain accurate records of patient registrations, transactions, and daily clinic operations.
- Prepare and submit timely reports on client flow, sales, and staff performance.
- Ensure updated OPD and billing records.
- <p><strong>Facility Management</strong></p><ul><li>Ensure reception and waiting areas are clean and organized at all times.
- Oversee stock levels of medical and non-medical supplies to ensure uninterrupted operations.
